Data and Privacy Governance
At A&S Arrow Trucking LLC, we treat your operational data with the same precision we apply to our freight. Your trust is the foundation of our logistics platform.
Enterprise-grade encryption for all geolocation and load metadata.
1. Information We Collect
We collect information that identifies, relates to, or describes your activity on the A&S Arrow Trucking LLC platform. This isn't just about names and emails; it's about the technical pulse of our logistics operations. Why do we collect this? To ensure that every dispatch is optimized and every carrier is verified.
How do we use your contact information? We use it strictly for dispatch updates, emergency route changes, and platform security alerts. We don't sell your data to brokers or marketers. Ever.
2. Geographical Tracking
Geographical tracking is the heartbeat of modern logistics. For our fleet operations, we process real-time GPS coordinates to provide shippers with accurate ETAs and ensure driver safety. You'll notice our app requests location permissions; this is mandatory for load-matching and regulatory compliance (ELD standards).
Are you tracked during off-hours? No. Our systems are designed to respect the privacy of carriers. Tracking is active only during active load cycles or when the mobile app is utilized for active dispatch status.
3. Platform Analytics
We utilize advanced platform analytics to identify bottlenecks in supply chain routes and improve our UI/UX. This data is aggregated and anonymized. It helps us answer critical questions: Which ports are seeing the highest latency? Which fuel lanes are most efficient for our network partners?
Through the use of cookies and tracking pixels, we understand how you interact with our platform. You're always in control; you can opt-out of non-essential analytics through your browser settings, though it may impact some predictive routing features.
Zero-Knowledge Principles
We implement internal structures where sensitive business data is only accessible to personnel directly involved in your shipment's lifecycle. We limit access to its bare minimum.
Carrier Protection
Our carrier network is the backbone of A&S Arrow Trucking LLC. We protect proprietary lane data to ensure our partners maintain their competitive edge in a crowded market.
Texas Data Privacy
Compliant with regional data protection standards for our Round Rock HQ.
72-Hour Response
Guaranteed response time for all individual data access requests.
Cloud Integrity
Data hosted on isolated SOC2 compliant infrastructure.